Leads FAQ | E1 International Support

How do I let a builder know whether I want to quote or not?

Head to the Leads tab and find the Main contractors invitation or request you wish to respond to. You will find this under the Quote response drop-down on the far right, select either ‘Quoting’ or ‘Not Quoting (send a reason)’ this will let the main contractor know of your intentions. If you select ‘Not quoting’, you will need to provide a reason for the invitation decline.

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You have a live response score where the main contractor can see how active and responsive you are within E1. It is just as important to let the main contractor know if you plan on ‘Not Quoting’ as it is ‘Quoting’ as both responses contribute to your score.

Can I access my team members enquiries?

Yes, you can access enquiries sent to members of your team, head to the Leads tab. Click on the ‘Team Member’ filter, and select team members whose enquiries you want to see.

You won’t be able to interact with privately listed projects that have been sent to a colleague, but you will be able to see that they have received an enquiry.

Why can't I download the documents from a colleague's enquiry?

Sometimes projects are confidential in nature - it could be because it’s a defence job or even a new prison, and some main contractors prefer to privately invite specific people from their address book.

Because these jobs need that extra level of security, you’ll need to be personally approved by the main contractor before they can give you the go-ahead to access project documents. You can request this by contacting the main contractor directly.

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It is important to note that if the project has been marked private or closed by the main contractor - the documents will be inaccessible to any team member that hasn’t been directly invited. The team member invited to the project may be able to forward the documents on or you may be able to reach out to the main contractor if this is not possible.

How do I find my old enquiries?

To access all of the projects you’ve been invited to in the past, just click on the Archive page within the Leads tab.

A Project lead automatically moves to Archive 5 days after the quote due date has passed, or after you respond ‘Not quoting’ to the Main contractor.

You can also push a Lead into archive by opening the menu and selecting ‘Move to Archive’. If you would like to move a project back to Active you can open the same menu on an Archived project and select ‘Move to Active’.